Privacy Policy
How YTTWEAR collects, uses, protects, and shares information when customers browse the site, submit inquiries, request quotes, or communicate with us.
Scope
This Privacy Policy applies to yttwear.com, quote requests, sample discussions, WhatsApp or email communication, contact forms, and other business inquiries submitted to YTTWEAR.
YTTWEAR is a B2B apparel supplier. We use customer information to respond to inquiries, prepare quotes, arrange samples, support production, and improve our website and services.
Information we collect
- Contact details such as name, company, email address, phone number, WhatsApp number, and country or region.
- Inquiry details such as selected products, SKU, colors, sizes, quantities, destination, deadline, notes, artwork requirements, and packing requests.
- Technical information such as IP address, device information, browser, page views, referral source, cookies, analytics identifiers, and security logs.
- Communication records from email, WhatsApp, forms, and quote discussions.
How we use information
- To reply to inquiries and prepare product, sample, shipping, and customization quotes.
- To review artwork, decoration requirements, packing requirements, and order details.
- To provide customer support, production updates, QC communication, and shipment coordination.
- To protect the website from spam, abuse, fraud, bot traffic, and malicious requests.
- To analyze site performance, improve user experience, measure advertising effectiveness, and understand buyer interest.
Service providers and sharing
We may share limited information with service providers that help us operate the website and business, including hosting providers, Cloudflare security and performance services, analytics tools, advertising platforms or pixels, email and communication tools, logistics partners, customs or documentation providers, payment or banking partners, and production-related suppliers where needed for a confirmed order.
We do not sell customer inquiry details as a product. We may disclose information when required by law, customs, logistics processes, dispute handling, or to protect our rights and customers.
Retention and security
We keep inquiry, quote, production, and communication records for as long as reasonably needed for customer support, repeat orders, accounting, dispute handling, legal compliance, and business records.
We use reasonable technical and organizational safeguards, including security services such as Cloudflare, to help protect our website and systems. No internet transmission or storage method can be guaranteed to be completely secure.
Your choices and rights
You may contact us to request access, correction, or deletion of personal information that we hold about you, subject to legal, accounting, production, dispute, and legitimate business record requirements.
You can limit cookies through your browser settings or platform privacy settings. Some cookies are necessary for website security, form protection, and core site operation.
Contact
For privacy questions, contact YTTWEAR at [email protected] or through our contact page.